Terms & Conditions
| About Us For More Ltd T/A For Stove Glass specialize in the supply of replacement stove glass for all model of wood burning and multifuel stoves. Additionally we supply many useful stove accessories plus service and installation products. Over the years we have built up good experience regarding maintaining wood burning stoves. We are always happy to help you with any questions you may have and help with choosing the right products. If you have any suggestions or comments please email or call us. We strive to make dealing with us a pleasurable experience. Our Contact details: For More Ltd T/A For Stove Glass 28 New Road Gomshall Guildford Surrey GU5 9LZ United Kingdom Phone: 01483 550716 Email: sales@forindoors.co.uk Company No. 6188481 VAT No: 933 4922 17 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling We offer free delivery to UK mainland destinations for all orders over £15.00. Please call or email us regarding delivery costs to Scottish Highlands, Irelands and outside of the United Kingdom. If you place and order outside the UK mainland we will call or email you with the additional delivery cost. |
| Delivery Schedule On receipt of your order we will either call or email you with a delivery date. Most items will be for next day delivery unless otherwise indicated. For next day delivery, orders must be received before 12:00 the previous day. We will notify you by phone or email when you can expect your goods. It is not always necessary to be at home as you can leave a signed note with instructions on where to leave your goods. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All goods supplied to United Kingdom destinations are subject to 20% VAT. Our VAT No is: 933 4922 17. |
| Credit Card Security Orders placed on our website are processed by SagePay which is a very secure process not requiring any human intervention. If you choose to make your payment over the phone your details are not stored and are handled and processed in compliance with the very stringent PCI-DSS requirements. |
| Guarantee Guarantee is specific to each product and is stated in the product description, otherwise the guarantee is one year. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01483 550716 (International +44 01483 550716) or fax us on or write to us at 28 New Road Gomshall Guildford Surrey GU5 9LZ United Kingdom |
| Privacy Policy For More Ltd T/A For Stove Glass do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within seven days of receipt of the goods, without giving a reason. Please bear in mind there is a cost involved in returning goods to us, with this said we will help make returning goods as painless as possible. Some purchases may require additional advise and guidance to help make sure they will be right for you and in this regard we are more than happy to spend the time on the phone or email to help with making the best decision. A refund will be given immediately we receive the goods in good condition and in there original packaging (less postage or courier cost). Many of the products are delivered to your door by a carrier. If no-one is in when the carrier calls a card will be left asking you to contact them at their local depot. You can then arrange for another delivery date with the carrier direct. If no contact is made within 14 days, parcels will be returned and an additional charged will be raised for the items to be re-sent. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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